Christmas Information | Opening Hours & Out of Hours Emergencies

As we are now within the winter months and approaching the festive holiday period, take the necessary precautions required to ensure that your home is safe and secure if you’re planning on leaving your property.

  1. During cold months, ensure your home is properly heated and ventilated in bathrooms and kitchens to prevent the build-up of condensation / mould.
  2. Outside taps need to be securely covered with insulation  to stop the tap / pipework from freezing. Freezing could result in a burst pipe damaging your home and contents.
  3. Planning on leaving for an extended period? Ensure the heating is left on sufficiently to prevent pipes bursting due to cold. Insurers recommend that boilers are left on a permanent setting no lower than 5 degrees to help prevent pipes from freezing.
  4. We would recommend that you arrange for a neighbour / friend to check the property should you be away for more than 2 days during the holiday period to ensure the landlords building Insurance and your own contents Insurance does not become void.

Property Management Holiday Guide | Hours and Emergencies

Christmas Opening

24th December 2020 – Open from 9:00am till 13.00pm
25th December 2020 – 30th December – CLOSED
31st December 2020 – Open from 9.00am till 13.00pm
1st January 2021 – January 3rd – CLOSED
4th January 2021 – Normal business resumes

Out of Hours Emergencies

Emergencies should be reported immediately. Tenants of our currently managed properties have been notified of the process via email.

Questions? Contact us to manage your property:

Andy Berthier (MARLA)
Head of Property Management – Residential Lettings
D: +44 (0) 207 495 9590
E: +44 (0) 203 131 0080 (Emergency out of hours)
Email

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