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Cookie Policy

We use cookies and/or other similar technologies (such as device-IDs, in-App codes, pixel tags and web beacons, either alone or in combination with each other to create a unique user/device ID) ("cookies") on our website. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you.

Cookies can be used to:
  • help us remember you when you visit our website from the same computer or device, and you interact with websites and online services
  • manage a range of features and content
  • store searches
  • present personalised content.

The website uses cookies and similar technologies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website, and also helps us to improve the website.

What cookies do we use?

We use the following types of cookies:

  1. Strictly necessary
  2. Functionality
  3. Analytics/performance
  4. Targeting/Advertising

The website uses cookies and similar technologies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website, and also helps us to improve the website.

Strictly necessary cookies

Cookie NameNameExpiry DatePurpose
OptanonConsent.hotjar.com1 yearThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given
keystone-session.sothebysrealty.co.uk1 monthThis cookie is used to to manage user sessions, which are a way to persist user-specific information across multiple requests
ajs-anonymous-id.sothebysrealty.co.ukUsed to track that the page and features load correctly

Functional Cookies

Cookie NameNameExpiry DatePurpose
SIDCC.google.com1 yearThis cookie is used by Google to provide the identification of trusted web traffic.
SSID.google.com1 yearThis cookie contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time.
SID.google.com1 yearThis cookie contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time.
HSID.google.com1 yearThis cookie contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time.
__cf_bm.google.com30 minThis cookie is used to read and filter requests from bots through Cloudflare.
_cfuvid.google.com1 yearThis cookie is used to set the rate limiting rules by Cloudflare.
_hjSessionUser_{site_id}.google.comsessionSet when a user first lands on a page,Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites,ensuring data from subsequent visits to the same site are attributed to the same user ID.
_hjAbsoluteSessionInProgress.google.com30 minThis cookie is used to detect the first pageview session of a user.
ajs-user.sothebysrealty.co.ukCollects user preferences and behaviour. Used to make content on the site more relevant to the user

Marketing/Advertising Cookies

Cookie NameNameExpiry DatePurpose
__Secure-3PSIDCC.google.com1 yearThis cookie is used by Google to build a profile of website visitor interests to show relevant and personalised ads through retargetin.
__Secure-1PSIDCC.google.com1 yearThis cookie is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising.
NID.google.com6 monthsThis cookie is used to show Google ads in Google services for signed-out users.
1p_jar.google.com1 monthThis cookie is used to provide ad delivery or retargeting.
APISID.google.com1 yearThis cookie is used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions.
__Secure-3PSID.google.com1 yearThis cookie is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.
__Secure-1PSID.google.com1 yearThis cookie is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.
__Secure-1PAPISID.google.com1 yearThis cookie is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.
SAPISID.google.com1 yearThis cookie is used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions.
__Secure-3PSIDTS.google.com1 yearThis cookie is used to collects information about your interactions with Google services and ads. It is used to measure advertising effectiveness and deliver personalised content based on your interests. The cookie contains a unique identifier.
__Secure-1PSIDTS.google.com1 yearThis cookie is used to collect information about your interactions with Google services and ads. It contains a unique identifier.
__Secure-3PAPISID.google.com1 yearThis cookie is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.
_gat_UA-*.hotjar.com1 minuteThis cookie is used for user behaviour tracking.
fr.facebook.com3 monthsThis cookie is used to provide ad delivery or retargeting.
__ar_v4.sothebysrealty.co.uk1 yearThis cookie is used to provide ad delivery or retargeting.
_gcl_au.sothebysrealty.co.uk3 monthsThis cookie is used to provide ad delivery or retargeting.
ar_debug.www.google-analytics.com3 monthsThis cookie is used to provide ad delivery or retargeting.
DV.google.com1 dayThis cookie is used to provide ad delivery or retargeting.
_fbp.facebook.comThis cookie is used by Facebook for audience metrics, analysis and advertising including: (1) user journey tracking and determining how users arrive at our site, (2) refining and applying audience demographics (which may include gender and age range which is compiled from your Facebook profile information), (3) informing and delivering advertising campaigns on the Facebook site, and (4) measuring advertising engagement and reach & determining advertising conversion rates. When you first visit our sites, you'll be asked if you want to permit Targeting / Advertising cookies. You can update your choices via our cookie banner. If you do turn this cookie off you may still see adverts from us on Facebook, but this will be based on our wider Facebook advertising campaign, and not a retargeting cookie.

Analytical/Performance Cookies

Cookie NameNameExpiry DatePurpose
AEC.google.com6 monthsThis cookie is used by Google to ensure that requests within a browsing session are made by the user, and not by other sites.
_cs_id.hotjar.com1 yearThis cookie is contains the Hotjar user ID.
_ga_*.hotjar.com1 yearThis cookie is used to store and count pageviews.
_hjIncludedInSessionSample_.hotjar.com2 minutesThis cookie is set to determine if a user is included in the data sampling defined by your site's daily session limit.
ajs_anonymous_id.hotjar.com1 yearThis cookie is set to help count how many people visit a certain site by tracking if you have visited before.
_hjSession_*.hotjar.comsessionThis cookie is used to hold the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
_hjAbsoluteSessionInProgress.hotjar.comsessionThis cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_gid.hotjar.com1 dayThis cookie is used to store and count pageviews.
__hssc.sothebysrealty.co.uk30 minutesThis cookie keeps track of sessions.
hubspotutk.sothebysrealty.co.uk6 monthsThis cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
__hstc.sothebysrealty.co.uk6 monthsThe main cookie for tracking visitors.
__hssrc.sothebysrealty.co.uksessionWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
_ga.hotjar.com This cookie is used to distinguish unique users by assigning a randomly generated number as an identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for site analytics reports which we use to measure performance of the website as well as any associated marketing efforts.